To confirm, pack, deliver and support your order; to send order updates by SMS/email; to prevent fraud and fake orders; to keep the accounting and VAT records the law requires; to improve our website; and, with your consent, to send you offers.
Only what is needed: delivery partners (couriers), payment providers (bKash, Nagad, SSLCommerz, banks), SMS and email service providers, our hosting provider, advertising and analytics services (Facebook/Meta, Google, TikTok), and an AI service for automatic chat replies (when enabled). We also share information with government authorities when legally required. We never sell your data.
We use cookies to keep the site working (login, cart) and, together with the Facebook Pixel, Google Analytics/Ads and the TikTok Pixel, to measure ad performance and show you relevant products. You can turn off cookies in your browser settings, but the cart and login may then not work properly.
Order, invoice and payment records are kept for as long as accounting and VAT law requires. Unfinished-order and site-visit data are deleted after a set period. If you ask us to delete your account, we delete your account details, but order records that the law requires us to keep will remain.
We take reasonable steps to keep your information safe: our site uses a secure (HTTPS) connection, passwords are stored encrypted, and only authorised staff can access customer information.
To get a copy of your data, correct inaccurate data, or ask us to delete it, email zaptekbd@gmail.com or call +880 1770003031. You can stop offers or newsletters at any time using the link at the bottom of our emails or by contacting us.
We may update this policy from time to time.
Last updated September 24, 2026
